Shipping policy

Last updated: November 2025

Processing Time

All orders are processed within 1–3 business days after receiving your confirmation email. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

We offer free standard shipping on all orders.
Estimated delivery times:

United Kingdom: 5–10 business days
European Union: 7–15 business days
International: 10–20 business days

Please note: Delivery times are estimates and may vary due to customs clearance or courier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking details. Please allow up to 48 hours for tracking information to become active.

Customs, Duties & Taxes

Dalmeo is not responsible for any customs duties, taxes, or import fees that may apply to your order. These charges are determined by your local customs office.

Lost or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at info@dalmeo.com — we’ll assist you promptly.

Incorrect Address

Please double-check your address before completing checkout. Dalmeo is not responsible for packages shipped to incorrect addresses provided by the customer.

Contact

If you have any questions about your order or shipping, contact us at:
📧 info@dalmeo.com
📞 +44 7867 993718
🏢 CCR ENGINEERING LTD, 34 King John Street, Fleet, GU51 1HX, United Kingdom